- Eligibility for Exchanges:
- Products can be exchanged within 7 days of delivery.
- The product must be unused, in its original packaging, and accompanied by proof of purchase.
- Non-Exchangeable Items:
- Customized products
- Items damaged due to misuse
- Exchange Process:
- Contact our customer service team at info@buyxscaffolding.com with your order details.
- Upon approval, send the product to the provided exchange address.
- Exchange Approval: Exchanges are subject to product availability and approval by our team. If the desired product is unavailable, customers may opt for a similar item or a store credit.